Your trust is as important as your next order at The Perfect Vape. This Privacy Policy is intended to provide you with information on what information we are collecting, why we are collecting it, and choices you have (in plain English, not legal mumbo-jumbo).
Our website, theperfectvape.com (“we”, “us”, “our” or “the Site”) practices as outlined below. If you don't agree, please don't use the Site.
1. This Policy Applies To
This Site is for adults, legal purchasing age (21+, or minimum age in your state). Please leave the Site now if you are minored, as we do not knowingly collect data from minors and that is a serious matter (read more in Section 8).
2. Information We Collect
We gather data from three sources: you provide the data, we get data from your device, and our partners share data with us.
Data Entered by the User
Name, email address, phone and shipping/billing address.
Payment information (processed securely — we will cover in Section 4)
Date of birth will only be used for the purpose of determining a person's age.
Any information you submit in contact forms, live chat or customer support enquiries
Marketing preferences (if you want e-mail and/or SMS)
Information Collected Automatically
IP address, browser type and device information.
Click behavior, pages viewed and time spent on the Site
Linking to your web pages or search queries that led to this page.
Cookies and other tracking technologies (see Section 5)
Information from Third Parties
ID Verification Providers
The payment processor(s) who confirmed the transaction
Marketing and analytics partners (such as ad platforms, email tools)
3. Why We Collect It
We don't collect data for the sake of collecting it. Below is an explanation of the purpose of each piece:
4. Payment Security
Your complete credit card number is not kept on our servers. Your card information is always encrypted and passed through payment processors that are PCI-DSS compliant, not through us; which means you are not risking your card information being compromised by the systems in which we use.
5. Cookies & Tracking Technologies
Cookies are small files that aid the Site to remember you, maintain your shopping cart through visits to the Site and to know how people use the Site.
We use:
Technical cookies — necessary for the website to function and provide users with a service compliant with their requirements, such as for facilitating navigation and access to the Internet
Analytics cookies – let us know which pages and products are being looked at.
Marketing cookies: These are used to retarget ads and to determine the effectiveness of their marketing campaigns (where legally allowed for this product type).
It is possible to control or disable cookies at any time in the settings of your browser. Please be aware that if you block important cookies, your checkout will fail.
Determine Who You Share Information With
Define who you give information to.
We do not share your personal information with any other third parties. Some of the data we share with them is limited, such as:
Companies that offer shipping services — to send your order.
Payment processors — to complete transactions.
Age verification services — to prove eligibility to purchase.
What marketing/analytics platforms without data to support understand and enhance the shopping experience...
Marketing/analytics platforms, only with data that helps us to understand and enhance the shopping experience.
Law enforcement or regulators, only when required by law (e.g., subpoena, regulatory investigation)
Your information will not be made available to any third party without your permission or for the third party's own marketing purposes.
7. Your Privacy Rights (CCPA/CPRA & State Privacy Laws)
As a consumer in California, Colorado, Virginia, Connecticut or other state with an in effect consumer privacy law, you have the general right to:
Have an understanding of personal data that have been collected from us.
Obtain a copy of that information.
Eliminate personal data that we have, except for specific cases.
Identify and fix incorrect personal data
Avoid the sale and sharing of personal data (Not selling data, but you can opt out of targeted advertising.)
Non-discrimination: We will not refuse to provide you a service, charge you more or less than another customer or offer you a lesser quality service based on your exercise of these rights
If you wish to exercise any of these rights please contact us on the contact details provided in Section 11. Your identity will be checked prior to fulfilling your request in accordance with the law.
8. Age Verification & Data from Minors
We are not aware that we collect personal information from anyone who is too young to be legally able to purchase vaping and nicotine products. Age verification will be necessary when checking in and out of site.
Should it be determined that we have collected information from a minor by mistake, it will be deleted as soon as it is discovered.
9. Data Retention
We retain information only for as long as is required, which is to process orders, comply with applicable laws and taxes, settle disputes and enforce our agreement.
Specific recordkeeping requirements may apply to regulated products, such as ours, and could require that some transaction records be kept for longer periods.
10. Data Security
Your information is protected by industry-standard safeguards, such as restricting access to your information, using secure internal access, and encryption.
However, there are no guarantees of absolute security of any internet-based method of transmission and we cannot guarantee security.
11. Contact Us
Questions, requests, more information on how your data is used? Reach out:
Call:
Please send all correspondence to:
13. This Policy Comes Into Effect on the Date of This Adoption
This Privacy Policy may be amended from time to time, as we change our practices, introduce new products or as laws change.